LEGAL REFERENCE

How We Guard Your Account & Payment Data

Your privacy is the foundation of every account we open. We've built this privacy policy around how we collect, store and protect the information you share when you...

Data SecurityPayment ProtectionTransparent CollectionYour Control
tpn77 How We Guard Your Account & Payment Data

Policy Scope & Jurisdiction

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

SUPPORT

Privacy Questions & Contact

Email Support Reach our privacy team directly at [email protected]. We respond to data-access requests and privacy concerns within five business days.
Account Settings Update your privacy preferences, communication opt-outs and data-sharing choices in your account dashboard. Changes take effect immediately.
Data Request Form Submit a formal data-access or deletion request through our privacy portal. Verification of your account ownership takes 48 hours.
WHY THIS PLATFORM

Privacy Review & Compliance Signals

Annual Audit

Third-party security auditors review our encryption, server access logs and data-handling procedures every 12 months. Reports are available on request.

ISO 27001 Framework

Our infrastructure follows ISO 27001 information-security standards. We maintain documented controls over data storage, backups and incident response.

GDPR-Adjacent Standards

Although GDPR does not apply directly in Indonesia, we implement consent-based collection, right-to-access and data-minimisation principles.

Encryption End-to-End

All DANA, OVO, GoPay and QRIS transactions use TLS 1.3 encryption. Account login credentials are hashed with bcrypt; payment tokens are PCI-DSS compliant.

Incident Response

We have a documented breach-notification protocol. Any unauthorised data access triggers immediate account alerts and mandatory disclosure within 72 hours.

Privacy Training

All staff with access to account data complete annual privacy and security training. Violations result in access revocation and disciplinary review.

How Our Policy Aligns Across tpn77

Unified Data HandlingWhether you log in from desktop, mobile app or tablet, your data is processed under the same privacy framework. No silos; one policy.
Consistent Payment ProtectionDANA, OVO, GoPay and QRIS payments follow identical security protocols across all tpn77 services. Your e-wallet balance stays isolated from third-party integrations.
Single Account RecordYour personal information is stored in one encrypted account profile. Live casino, slots and sportsbook activity all feed into the same privacy-protected ledger.
Cross-Service ConsentAny privacy preference you set — notification opt-out, data-sharing choice — applies everywhere. One setting; full effect.
Shared Breach ProtocolIf a security incident affects any tpn77 service, notification goes to all linked accounts simultaneously. No separate disclosure delays.
Centralised DeletionRequest to delete your account and it deletes across live tables, slot rooms and sportsbook markets in one submission.
Unified Support QueuePrivacy questions from any part of tpn77 route to the same support team. Response time and resolution standard are identical everywhere.
SERVICE CONTEXT

What Defines Our Privacy Approach

01
No Third-Party Data Sales We never monetise your account history, betting patterns or payment behaviour. Your data belongs to you. Marketing partners see only anonymised, aggregate trends.
02
Automatic Session Timeout Your account automatically logs out after 15 minutes of inactivity on shared devices. Reduces risk if you walk away from your phone or public computer.
03
Two-Factor Authentication Enable 2FA in account settings to add an SMS or authenticator-app layer. DANA, OVO, GoPay and QRIS transactions can require re-verification.
04
Cookie Transparency We use functional cookies (login persistence, language preference) and analytics cookies (page-view counts). No tracking cookies follow you to other sites.
05
Monthly Activity Report Download a full log of your account logins, payment transactions and game sessions once per month. Spot unusual activity before we do.
06
Privacy by Design We collect only what's essential: name, email, phone, payment details and age verification. No marketing profiling, location tracking or device fingerprinting.

Privacy Policy — Common Questions

We collect your name, email, phone number, date of birth, address and payment details (DANA, OVO, GoPay or QRIS identifier). No data beyond account operation is requested. We use this only to verify age, process transactions and protect your account security.

We retain account data for seven years to comply with financial-crime prevention laws in supported regions. After that, it's permanently deleted. You can request faster deletion for non-essential fields within 30 days of account closure.

No. We send only a transaction token and amount to those providers. Your full payment credentials stay encrypted on our servers. Providers never see your full account number or personal details beyond what's necessary to process that single transaction.

Yes. Go to Account Settings → Privacy & Data, then click 'Download My Data'. You'll receive a ZIP file with all transactions, profile data, login history and game records in machine-readable format within 48 hours.

Contact [email protected] immediately with the date and time. We'll freeze your account, review session logs and payment records, then unlock it only after you verify your identity. Fraudulent transactions are reversed within 24 hours of investigation completion.

No. We never sell your data. We may send you promotional emails only if you've opted in; you can unsubscribe anytime. We use anonymised, aggregate data to improve our platform — never individual betting patterns or payment history.

Only your account owner and our payment-compliance team can see your QRIS transactions. Customer support, live-table dealers and other staff cannot access payment details. All access is logged and audited monthly for unauthorised views.